3.

The biggest job is that the front of my house desperately needs repointing. I mean flaking bricks, even some damp getting through. Builder says something about lime, I smile and nod, trying to look like I'm listening properly.

He says he can do it 80% of the normal price. I mean, how do I find out the normal price (refer to Toot 1 especially "like THAT'S gonna happen").